Create Case
Use this method to create cases.
Create a case on the inCase platform, we will then email the users with details on how to install and access the app
Request parameters
{
"externalCaseRef": "ABC123-1",
"sender": "case_handler@example.com",
"replyTo": "case_handler@example.com",
"owner": "case_handler@example.com",
"caseType": "Sale",
"title": "Sale of Willow Close",
"balance": 123.45,
"clients": [
{
"name": "John Smith",
"email": "john.smith@example.com"
}
],
"thirdParty": {
"name": "John Smith",
"email": "john.smith@example.com"
},
"process": "Sale",
"additionalProcess": "Sale Leasehold",
"emailIntegrationTag": "ABC123-1/Incoming",
"introducerId": 12,
"introducerCode": "ABC123",
"introducerRef": "INT-EA24-0001"
}
Responses
{
"id": 91,
"createdAt": "1971-04-26T12:26:06Z",
"updatedAt": "1971-04-26T12:26:06Z",
"organisationId": 91,
"title": "example",
"owner": "example",
"replyTo": "example",
"additionalReplyTo": [
"example"
],
"externalCaseRef": "example",
"balance": 87
}
02 July 2026