inCase Integration Documentation Help

Retrieve Case Event

Use this endpoint to retrieve the case event and it's associated data.

/api/rest/{organisationId}/events/{eventId}

Retrieve a case event having any extra data included in the response such as attachments. This method when called will also remove the case event from the queue of outstanding case events. Optionally providing a monitoring value of true allows you to make calls without auto confirming.

Request parameters

Responses

{ "eventId": 12346, "created": "2021-01-01T12:00Z", "identifier": "MESSAGE-12345", "type": "MESSAGE", "name": "example", "email": "example" }
02 July 2026